Use of Adobe Acrobat in Schools Online

If you experience difficulty running Schools Online reports, it may be for one of the following reasons:

(a)	Adobe Acrobat software is not installed on your PC.
(b)	Adobe Acrobat version 5.0 or earlier is installed.
(c)	Adobe Acrobat version 6.0 or greater is installed, but requires minor modification to the settings.
(d)	Troubleshooting (Other errors that may occur).

Note:

After you have completed the relevant option, run a report from within Schools Online to ensure that you can both view and print templates.

To check your current installation of Adobe Acrobat, you should launch Acrobat Reader as follows:

From the start menu, select the "Run..." icon.
Type AcroRd32 and hit return. If this fails, then you do not have Acrobat Reader installed.
From the Help menu, select "About Acrobat Reader...". This will present a window with the version number.

Depending on the outcome of this exercise, you may need to undertake one of the following actions:

	The standard currently included under the 'Department of Education and Training (Western Australia)' standard operating environment is Adobe Acrobat 6.0.1

1.	Click on the animated 'Get Adobe Acrobat' option located in the top right hand corner of the Schools Online Report Selection screen.
2.	A File Download screen will appear and you should select 'Open'.
3.	A screen will appear and perform a 'recomposing data' function that will complete within a minute.
4.	This will be followed by the 'Adobe Reader 6.0.1 Setup' screen and you should click 'Next' to proceed with the download.
5.	A screen 'Welcome to the Setup Wizard for Adobe Reader 6.0.1' will appear. Click 'Next' to proceed.
6.	The default destination to which the installation will occur will be C:\Program Files\Adobe\Acrobat 6.0. Click on 'Next' to proceed.
7.	The 'Ready to Install' screen will appear and you should click "Install" (this may take a few minutes).
8.	On completion the 'Setup Wizard' completed screen will appear and you should click 'Finish'.
9.	The very first time that you run a report requiring the use of Acrobat Reader, the 'License Agreement' will appear, to which you should click 'Accept'.

1.	You will need to de-install the older version of Adobe Acrobat before the installation of a more recent version. This can be achieved by using the Control Panel and selecting the Add/Remove Programs option.
2.	After removing the old version of Adobe, follow the instructions outlined in part (a) to install the more recent version.

	The standard installation of Adobe Acrobat will ensure that any PDF report will open within the Schools Online browser. Should the report not run in this mode it is recommended that you modify the preferences within Adobe Acrobat to open the PDF 'outside the browser'.
	To modify
1.	Launch Adobe Acrobat (as per the method mentioned earlier)
2.	To modify the preferences in either version 6.0 or 7.0, go to: Edit (menu) => Preferences (menu) => Internet (categories)
3.	You can then uncheck the 'Display PDF in Browser' option as shown below and then click on 'OK' to close the window. (You may be prompted to 'restart' your computer for this change to take effect)

4.	Close the Acrobat Reader.

	This error may occur if two versions of "Adobe Acrobat" are installed.

	To Resolve
1.	Open "My Computer" (either from the Desktop or the Start Menu).
2.	Open "Tools\Folder Options" (Tools menu; Folder Options menu option).
3.	Select the "File Types" tab.

4.	Select the "PDF" extention from the list.
5.	Click on the "Change" button.
6.	Select "Adobe Reader #" from the list (the # indicates the version). If it is not in the list, then click on the "Other" button, locate the correct executable file and click the "Open" button.
7.	Click on the "OK" button.