Department of Education

Policies

Policies

Policies

PoliciesHuman resources ‹ Complaints and misconduct

Complaints and misconduct

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Disputes and Complaints
This policy outlines the processes by which a community member may have their complaints against an employee’s conduct or the Department's processes addressed, in accordance with the Australian Standard for Complaints Handling.
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Staff Conduct and Discipline
The Staff Conduct and Discipline policy applies to all employees of the Department of Education and describes the expectations the Department has of its employees and outlines the processes that will be implemented should an allegation of a...
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A Guide to the Discipline process for Public Sector staff
This guide explains the management of the disciplinary process for Public Sector emp-loyees.  It aims to address frequently asked questions in relation to the formal disciplinary process.
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A Guide to the Discipline process for Wages and other officers
This guide explains the management of the disciplinary process for Wages and Other officers.  It aims to address frequently asked questions in relation to the formal disciplinary process.
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Code of Conduct
The Code provides a set of general principles to guide Departmental staff in their conduct as employees. These principles are designed to give guidance to Department employees when making both professional and personal decisions. Decisions...
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Complaints Management Toolkit
This document assists schools and other worksites to ensure that their complaints management processes comply with the Australian Standard for Complaints Handling. Compliance with the Standard is mandatory for all public sector agencies.
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Grievance Framework
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How to Comply with our Code of Conduct
This Handbook has been developed as part of a staff conduct framework and is to be read in conjunction with the Staff Conduct and Discipline policy and the Code of Conduct.
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Reporting Misconduct
Employees are required to report any breach/suspected breach of the Staff Conduct policy/Code of Ethics to their line manager. This brochure provides information on reporting misconduct under the Public Interest Disclosure Act 2003.
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Talking with my school
This A4 flyer explains the levels of recourse that the public can go through when they have a concern or issue regarding their child’s learning.  
Complaints and misconduct
http://www.det.wa.edu.au/policies/detcms/navigation/human-resources/complaints-and-misconduct/

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